內容簡介
內容簡介 Emphasize the many aspects of marketing (1)In-text boxes provide vivid illustrations of chapter concepts using actual companies and situations. The boxes cover a variety of products, services, and markets, and many have accompanying illustrations in the form of ads or product shots. (2)Each end-of-chapter section now includes two expanded Marketing Excellence mini-cases highlighting innovative, insightful marketing accomplishments by leading organizations. Each case includes questions that promote classroom discussion and student analysis. Spark classroom discussion Brand-new opening vignettes for each chapter set the stage for the chapter material to follow. By covering topical brands or companies, the vignettes are great classroom discussion starters.
產品目錄
產品目錄 PART I: UNDERSTANDING MARKETING MANAGEMENT Ch 1 Defining Marketing for the New Realities Ch 2 Developing Marketing Strategies and Plans PART II:CAPTURING MARKETING INSIGHTS Ch 3 Collecting Information and Forecasting Demand Ch 4 Conducting Marketing Research PART III: CONNECTING WITH CUSTOMERS Ch 5 Creating Long-term Loyalty Relationships Ch 6 Analyzing Consumer Markets Ch 7 Analyzing Business Markets Ch 8 Tapping into Global Markets PART IV:BUILDING STRONG BRANDS Ch 9 Identifying Market Segments and Targets Ch10 Crafting the Brand Positioning Ch11 Creating Brand Equity Ch12 Addressing Competition and Driving Growth PART V:CREATING VALUE Ch13 Setting Product Strategy Ch14 Designing and Managing Services Ch15 Introducing New Market Offerings Ch16 Developing Pricing Strategies and Programs PART VI:DELIVERING VALUE Ch17 Designing and Managing Integrated Marketing Channels Ch18 Managing Retailing, Wholesaling, and Logistics PART VII:COMMUNICATING VALUE Ch19 Designing and Managing Integrated Marketing Communications Ch20 Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations Ch21 Managing Digital Communications: Online, Social Media and Mobile Ch22 Managing Personal Communications: Direct and Database Marketing and Personal Selling PART VIII:CONDUCTING MARKETING RESPONSIBLY FOR LONG-TERM SUCCESS Ch23 Managing a Holistic Marketing Organization for the Long Run