How to Listen: Discover the Hidden Key to Better Communication | 誠品線上

How to Listen: Discover the Hidden Key to Better Communication

內容簡介

內容簡介 If you want to be heard, you need to know how to listen. Communication isn’t all about what you say. It’s about what you hear, how you react to it, and respond. In short: it’s about how you listen. And despite the fact that leaders typically spend upwards of eighty percent of their day listening, only two percent of them have ever had training in how to listen effectively. At a time when we are more technologically linked than ever, our conversations have never been more fractured and disconnected―because most don’t know how to truly listen. The result? You constantly fight to be “heard” over all the noise and distraction. You feel frustrated, confused, and ignored and feel like no one is paying attention to you. You are tired of repeating yourself over and over again. At work and home, conversations leave you feeling drained. In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers to have more impactful conversations at work and home. Through stories, exercises, and tips, Trimboli shares invaluable insights to help you notice when you aren’t listening―and what to do about it? As you develop your listening skills, you’ll not only reduce the conflict, and confusion in your life, you’ll spend less time in conversations because you’ll be paying attention to what matters. When you master the art of listening, you’ll master the art of communication―and create more powerful connections in all facets of your life.

作者介紹

作者介紹 Oscar Trimboli Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces and cultures around the world.Through his work with chairs, boards of directors and executive teams in local, regional and global organisations, Oscar has experienced firsthand the transformational impact leaders and organisations can have when they listen beyond the words.He believes that leadership teams need to focus their attention and their listening on building organisations that have impact and create powerful legacies for the people they serve - today and, more importantly, for future generations.Oscar is a marketing and technology industry veteran with over 30 years' experience across general management, sales, marketing and operations for Microsoft, PeopleSoft, Polycom, Professional Advantage and Vodafone.He consults to organisations including Air Canada, AstraZeneca, BAE Systems, CBRE, Cisco, Commonwealth Bank, Energy Australia, Estia Health, Google, HSBC, IAG, Macquarie Bank, Microsoft, PayPal, Qantas, Reebok, SAP and TAL.Oscar lives in Sydney with his wife Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity - www.cantoo.org.au.

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