| 作者 | Andy Polaine ; Lavrans Lovlie ; Ben Reason |
|---|---|
| 出版社 | Ingram International Inc |
| 商品描述 | Service Design: From Insight to Implementation：，ServiceDesignisaneminentlypracticalguidetodesigningservicesthatworkforpeople.Itofferspowerfulinsights,methods, |
內容簡介 Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
| 書名 / | Service Design: From Insight to Implementation |
|---|---|
| 作者 / | Andy Polaine ; Lavrans Lovlie ; Ben Reason |
| 簡介 / | Service Design: From Insight to Implementation：，ServiceDesignisaneminentlypracticalguidetodesigningservicesthatworkforpeople.Itofferspowerfulinsights,methods, |
| 出版社 / | Ingram International Inc |
| ISBN13 / | 9781933820330 |
| ISBN10 / | |
| EAN / | 9781933820330 |
| 誠品26碼 / | |
| 裝訂 / | P:平裝 |
| 頁數 / | 216 |
| 重量(g) / | 408.2 |
| 語言 / | 3:英文 |
| 級別 / | N:無 |
| 尺寸 / | 22.9X15.2X1.3CM |