Crucial Conversations: Tools for Talking When Stakes Are High (3rd Ed.) | 誠品線上

Crucial Conversations: Tools for Talking When Stakes Are High (3rd Ed.)

作者 Joseph Grenny/ Kerry Patterson/ Ron McMillan/ Al Switzler/ Emily Gregory
出版社 Ingram International Inc
商品描述 Crucial Conversations: Tools for Talking When Stakes Are High (3rd Ed.):ThisNewYorkTimesbestsellerandbusinessclassichasbeenfullyupdatedforaworldwhereskilledcom

內容簡介

內容簡介 This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today's communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with youIdentify and address the lag time between identifying a problem and discussing itCommunicate more effectively across digital mediumsWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a Crucial Conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.

作者介紹

作者介紹 McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideJoseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory are international corporate consultants and leaders at Crucial Learning, a learning company that offers courses in the areas of communication, leadership and performance. Nearly half of the Forbes Global 2000 have used their courses to improve organizational health and performance.

商品規格

書名 / Crucial Conversations: Tools for Talking When Stakes Are High (3rd Ed.)
作者 / Joseph Grenny Kerry Patterson Ron McMillan Al Switzler Emily Gregory
簡介 / Crucial Conversations: Tools for Talking When Stakes Are High (3rd Ed.):ThisNewYorkTimesbestsellerandbusinessclassichasbeenfullyupdatedforaworldwhereskilledcom
出版社 / Ingram International Inc
ISBN13 / 9781260474213
ISBN10 / 1260474216
EAN / 9781260474213
誠品26碼 / 2682161299004
頁數 / 304
注音版 /
裝訂 / H:精裝
語言 / 3:英文
尺寸 / 23X15X3.2CM
級別 / N:無
重量(g) / 0.0

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