| 作者 | Chris Risdon ; Patrick Quattlebaum |
|---|---|
| 出版社 | Ingram International Inc |
| 商品描述 | Orchestrating Experiences: Collaborative Design for Complexity：Customerexperiencesareincreasinglycomplicated--withmultiplechannels,touchpoints,contexts,andmovi |
內容簡介 Every interaction the customer has around your brand contributes to the story of their experience. This book provides actionable advice to tell a powerful story your customers will love. --Katie Dill, Vice President of Design, LyftCustomer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
| 書名 / | Orchestrating Experiences: Collaborative Design for Complexity |
|---|---|
| 作者 / | Chris Risdon ; Patrick Quattlebaum |
| 簡介 / | Orchestrating Experiences: Collaborative Design for Complexity：Customerexperiencesareincreasinglycomplicated--withmultiplechannels,touchpoints,contexts,andmovi |
| 出版社 / | Ingram International Inc |
| ISBN13 / | 9781933820736 |
| ISBN10 / | |
| EAN / | 9781933820736 |
| 誠品26碼 / | |
| 重量(g) / | 635.0 |
| 裝訂 / | P:平裝 |
| 頁數 / | 336 |
| 語言 / | 3:英文 |
| 級別 / | N:無 |
| 尺寸 / | 22.6X15.2X1.8CM |