內容簡介
內容簡介 PART I: MANAGEMENT AND MANAGERS Ch 1 The Management Process Today Ch 2 Values, Attitudes, Emotions, and Culture: The Manager as a Person PART II: THE ENVIRONMENT OF MANAGEMENT Ch 3 Managing Ethics and Diversity Ch 4 Managing in the Global Environment PART III: PLANNING, DECISION MAKING, AND COMPETITIVE ADVANTAGE Ch 5 Decision Making, Learning, and Creativity Ch 6 Planning, Strategy, and Competitive Advantage PART IV: ORGANIZING AND CHANGE Ch 7 Designing Organizational Structure Ch 8 Organizational Control and Change PART V: LEADING INDIVIDUALS AND GROUPS Ch 9 Motivation Ch10 Leaders and Leadership Ch11 Effective Team Management Ch12 Building and Managing Human Resources PART VI: CONTROLLING ESSENTIAL ACTIVITIES AND PROCESSES Ch13 Effective Communication Ch14 Operations Management: Managing Operations and Processes