內容簡介
內容簡介 諾貝爾獎得主、《快思慢想》作者、百萬暢銷書作家康納曼《推出你的影響力》作者Cass R. Sunstein《不當決策》作者Olivier Sibony三人聯手推出：該如何做出更好的決策!?探測人類決策的最大黑洞社會充斥很多不合理的情況，像是不同法官對同一個案件卻有截然不同的判決、不同醫師對同一個病人的診斷有很大的差異、不同面試官對於是否錄取求職者意見大不相同，同一個員工的績效考核有不同的結果，甚至就連同一個法官、醫師與面試官在不同的時間也會做出不同的判斷。為什麼會這樣？因為，只要有判斷，就會有「雜訊」而且在日常生活中，雜訊比你以為的還要多丹尼爾．康納曼、奧利維．席波尼、凱斯．桑思汀三位行為科學家發現，在經營管理、醫學、法律、經濟預測、法醫鑑識、保釋、兒童保護、策略、績效評估、個人選擇等領域，都看得到雜訊，但是一般人和組織都沒有意識到這個問題，結果是付出高昂的代價、企業有更大的隱藏成本、公共安全與衛生受到影響、社會還會出現極端不公平的情況。本書中，作者從各領域的實例中拆解雜訊出現的原因，並提供幾項決策保健策略，幫助讀者預防決策雜訊。雜訊與偏誤一樣，都是人類必須迫切正視的問題唯有正視雜訊與偏誤的存在，並做好決策保健工作才能迎向決策錯誤更少、更公平、更健康的社會｜各界好評｜《雜訊》是我這十幾年來讀過的書當中最重要的一本。作者提出全新的想法。這想法極為重要，你恨不得馬上付諸實踐。──《恆毅力》（Grit）作者 安琪拉．達克沃斯（Angela Duckworth）行為科學書籍的四個黃金標準是：見解新穎、證據嚴謹、文筆洗練、能實際應用。很少有一本書能達到兩個標準，但《雜訊》四者皆具，有如打出全壘打一般。準備面對這三位思想翹楚提供的閱讀震撼，讓他們幫助你重新思索如何評估別人、做決定和解決問題。──《給予》（Giving）作者 亞當．格蘭特（Adam Grant）雜訊是對大眾看不到的龐大社會問題進行非常精采的調查。──《蘋果橘子經濟學》（Freakonomics）共同作者 史蒂芬．李維特（Steven Levitt）在《雜訊》中，三位作者以獨特、新穎的角度，切入人類在各個領域的判斷問題：從《魔球》教練到中央銀行總裁、軍事指揮官，乃至國家元首。《雜訊》是一項偉大的成就，是心理學領域的里程碑。──《超級預測》（Superforecasting）作者 菲利普．泰特洛克（Philip E. Tetlock）本中文書介出自《雜訊: 人類判斷的缺陷》遠見天下文化出版股份有限公司出版From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones— "a tour de force” (New York Times). Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it."
